In the shifting world of contemporary healthcare, future leaders need a firm foundation. For eight editions, The Well-Managed Healthcare Organization has been building students’ skills, and this ninth edition once again prepares students to apply evidence-based practices that lead to high performance in healthcare organizations of all types and sizes. Authors Kenneth R. White and John R. Griffith integrate the long-standing clinical and logistical elements of excellent care with contemporary movements, such as establishing a transformational culture; continuous improvement; benchmarking, tracking, and measurement; servant leadership; staff empowerment and retention; and building interprofessional teams. This edition has been thoroughly updated with coverage of pressing new issues, such as: the shift to population health; financial success under risk-based payment; the Medicare Access and CHIP Reauthorization Act of 2015, including updated requirements for meaningful use; diversity, inclusion, and implicit bias; data security; professional autonomy for nurses; data-based approaches to marketing; the use of licensed independent practitioners. Featuring a robust set of instructor resources to enrich classroom learning, as well as in-depth examinations of real-life Baldrige Award–winning organizations, this new edition blends well-established concepts with cutting-edge best practices to introduce students to healthcare excellence in the twenty-first century.

In the shifting world of contemporary healthcare, future leaders need a firm foundation. For eight editions, The Well-Managed Healthcare Organization has been building students’ skills, and this ninth edition once again prepares students to apply evidence-based practices that lead to high performance in healthcare organizations of all types and sizes. Authors Kenneth R. White and John R. Griffith integrate the long-standing clinical and logistical elements of excellent care with contemporary movements, such as establishing a transformational culture; continuous improvement; benchmarking, tracking, and measurement; servant leadership; staff empowerment and retention; and building interprofessional teams. This edition has been thoroughly updated with coverage of pressing new issues, such as: the shift to population health; financial success under risk-based payment; the Medicare Access and CHIP Reauthorization Act of 2015, including updated requirements for meaningful use; diversity, inclusion, and implicit bias; data security; professional autonomy for nurses; data-based approaches to marketing; the use of licensed independent practitioners. Featuring a robust set of instructor resources to enrich classroom learning, as well as in-depth examinations of real-life Baldrige Award–winning organizations, this new edition blends well-established concepts with cutting-edge best practices to introduce students to healthcare excellence in the twenty-first century.