Communication for Nursing and Healthcare Professionals A Canadian Perspective

According to the Canadian Patient Safety Institute (CPSI), ineffective communication among nurses and health care providers is one of the leading causes of medical errors and patient harm. As they navigate hectic environments and unexpected situations, it is critical for health care professionals to have strong communication tools at their disposal when interacting with patients and colleagues. Communication for Nursing and Health Care Professionals aims to assist health care and nursing students in developing these tools for their professional practice. Using case studies to cover a broad range of scenarios within health care environments, this text emphasizes practical applications of communication concepts and strategies. Designed for undergraduate students in nursing and health studies, the chapters include learning objectives, key terms, end-of-chapter discussion questions, and a variety of activities to enrich skill building and classroom experience. With a unique focus on the Canadian health care system, this essential text will help foster students’ communication skills and effectively prepare them for their practice across professional positions.