Designing and Delivering Superior Customer Value Concepts, Cases, and Applications 1st Edition
Author(s): Art Weinstein; William C. Johnson
Publisher: CRC Press
ISBN: 9780367230180
Edition: 1st Edition
$39,99
Delivery: This can be downloaded Immediately after purchasing.
Version: Only PDF Version.
Compatible Devices: Can be read on any device (Kindle, NOOK, Android/IOS devices, Windows, MAC)
Quality: High Quality. No missing contents. Printable
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Important: No Access Code
Description
Description
First Published in 1999, this book stresses the service aspects of an organization – especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).
