Description
The high-profile failure of major IT-related projects in both private and public sectors underlines the need for stringent change management. As businesses increasingly look to IT to enable that change, Sharm Manwani examines the types of business change processes that involve the use of IT, from the reasons organisations change the way they work, to how that change is identified, managed and implemented. All those involved in organisational change need to understand the potential pitfalls and the critical success factors. The main impetus of this book is to help those who are involved in IT-enabled business change projects fully understand the issues and achieve a succussful outcome. The intended audience includes business and IT executives, managers, professionals and expert users.
