Description
Solving Public-Management Problems: A Case Study Approach is intended for undergraduate and graduate courses and training programs that link the theoretical and conceptual with the applied and practical aspects of learning by doing. Embedded in the cases are the enduring notions of leadership, management, motivation, innovation, cutback management, ethical reasoning, collaborative governance, discretionary authority, teamwork, lean production, negotiation, conflict resolution, employment discrimination, sustainability, New Public Management (NPM), and the formulation, implementation and assessment of public programs.