South Africa’s BPO Service Advantage Becoming Strategic in the Global Marketplace
Author(s): Leslie P. Willcocks; Mary C. Lacity; A. Craig
Publisher: Palgrave Macmillan
ISBN: 9781349692736
Edition:
$39,99
Delivery: This can be downloaded Immediately after purchasing.
Version: Only PDF Version.
Compatible Devices: Can be read on any device (Kindle, NOOK, Android/IOS devices, Windows, MAC)
Quality: High Quality. No missing contents. Printable
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Description
Description
Since 2007, South Africa has been one of the world’s upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors’ most recent research into high performance BPO globally and new research streams specifically on South Africa.
